FAQs
1. What is Ariov™?
- Ariov™ is an online store offering high-quality products with fast and reliable international shipping. Our goal is to provide a great shopping experience and excellent customer support.
2. Do you offer international shipping?
- Yes, we provide free international shipping! Delivery typically takes between 7 to 14 business days, depending on your location.
3. How can I track my order?
- Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier’s tracking portal.
4. What is your return policy?
- We offer a 30-day return policy. To be eligible for a return, the item must be unused, in its original packaging, and meet our return terms. Only approved returns will be accepted. For more details, please review our return terms or contact our support team.
5. How can I contact customer support?
- Our customer support team is available via email at [Insert Email] or through the contact page on our website. We aim to respond to all inquiries within 24 hours.
6. What payment methods do you accept?
- We accept all major credit cards, including Visa, MasterCard, American Express, as well as PayPal and other secure payment methods.
7. Can I cancel or modify my order?
- You can cancel or modify your order within 24 hours of placing it. Please contact our support team as soon as possible to request any changes.
8. What if I receive a damaged or incorrect item?
- If you receive a damaged or incorrect item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund at no extra cost.
9. How long does it take to process refunds?
- Once we receive and inspect your return, we will process the refund. Refunds typically take 5 to 10 business days to reflect in your account, depending on your payment method.